In Response to the COVID-19 Pandemic

Information for In-Person Services during

the COVID-19 Public Health Crisis

The decision about whether to engage in in-person services is based on current conditions and guidelines, which may change at any time.  The utilization of teletherapy services continues as an on-going option, as long as it is feasible and clinically appropriate. 

In order to provide in-person services, the following protocols must be followed:

Wear face coverings or masks in common areas while in the office building.  If you do not have a face covering, one will be provided to you.

Social distancing requirements must be met: Maintain a 6-foot distance from others. Avoid physical contact with others in the office.

All persons will be screened upon entering the building, including temperature check and administration of COVID-19 screening questions.  You will be asked to reschedule, using telehealth, if screening of you and/or any accompanying persons (e.g., parent/guardian of a client who is a minor) indicates risk.

Please do not present for in-person services if you have any symptoms associated with COVID-19 or if you have been exposed to another person who is showing signs of infection or has confirmed COVID-19 within the past two weeks.  Please utilize the option for telehealth services.

Please alert the staff upon arrival if you can answer yes to any of the following questions:

1. Do you have any of the following symptoms beyond what you normally experience: fever (over 100 degrees Fahrenheit), cough, shortness of breath, difficulty breathing, and/or any other symptoms associated with COVID-19? 

2. Have you been diagnosed with COVID-19 infection (confirmed by a positive COVID test) within the last 14 days?

3. Have you been in close contact with anyone with COVID-19 in the past 14 days? 

4. Within the past 14 days, has a public health or medical professional told you to self-monitor, self-isolate, or self-quarantine because of concerns about COVID-19 infection? 

5. Were you recently tested for COVID-19 and awaiting results? 

We reserve the right to require virtual/telehealth appointments of any or all clients/patients versus in-person appointments if we believe it to be necessary to maintain the safety of staff and clients/patients.

We appreciate your cooperation and commitment to safety.

​​For more information on guidelines, please visit:

Centers for Disease Control and Prevention:

Commonwealth of Pennsylvania: