In Response to the COVID-19 Pandemic

Information for In-Person Services during

the COVID-19 Public Health Crisis

In order to mitigate the risk of exposure to COVID-19, our practice has transitioned to providing most services via telecommunications technology. 

The decision about whether to engage in in-person services is based on current conditions and guidelines, which may change at any time.  The utilization of teletherapy services continues as an on-going option, as long as it is feasible and clinically appropriate. 

In order to provide you with in-person services, the following protocols must be followed by patients/clients and providers:

  • Social distancing requirements must be met, meaning that you must maintain a six-foot distance from others (unless they are from the same household) while in offices, waiting rooms, and other areas.

  • Patients/clients and providers will be required to wear face coverings or masks while in the office building.  If you do not have a face covering, one will be provided to you.​​

  • Hand sanitizer will be provided at the office entrance and must be used upon entering the office.

  • All persons will be screened upon entering the building, including temperature check and administration of COVID-19 screening questions.  You will be asked to reschedule, using telehealth, if screening of you and/or any accompanying persons (e.g., parent/guardian of a client who is a minor) indicates risk.

  • There will be no physical contact with others in the office.

  • You will be asked to wait in your vehicle or outside the office until you receive confirmation (e.g., an alert, a phone call, an e-mail, etc.) from office staff indicating that you can enter the office.

  • You agree not to present for in-person services if you have a fever, shortness of breath, coughing, or any other symptoms associated with COVID-19 or if you have been exposed to another person who is showing signs of infection or has confirmed COVID-19 within the past two weeks (The usual policies of payment for missed sessions with less than 24 hours’ advance notice are suspended if you meet this criteria).

  • If you are bringing a child or other dependent in for services, you agree to ensure that both you and your child/dependent, age 2 and older, follow all of these protocols.  For children under the age of 18, one parent/guardian may accompany the client/patient.

  • Children and family members who are not clients/patients at this office are not permitted into the office.

  • Clients/patients who test positive for COVID-19 and have attended an in-person therapy session in the past 2 weeks are asked to notify their provider immediately. If you should test positive for COVID-19, in-person services will be paused and telehealth will resume, for the duration of two weeks or until you are cleared by a doctor.

  • We reserve the right to require telehealth appointments of any or all clients/patients versus in-person appointments if we believe it to be necessary to maintain the safety of staff and clients/patients.

For more information on guidelines, please visit:

Centers for Disease Control and Prevention:

Commonwealth of Pennsylvania:


Visionistas By Design Wellness Boutique


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